Privacy Policy
1. Introduction and Scope
2. Information We Collect
2.1 Information you provide to us
• Contact and inquiry information — such as your name, email address, phone number, and the content of your message when you use a contact form or email us.
• Business and vendor inquiries — such as your company name, title, and the nature of your proposal or request.
• Employment inquiries — such as your name, contact details, and work history if you submit them through the Site. If applications are handled through a third-party applicant system linked from the Site, that system’s privacy terms apply to the information you submit there.
• Marketing preferences — such as your email address or mobile number if you sign up for updates, promotions, or event notices.
• Anything else you choose to send us.
2.2 Information collected
When you use the Site, we and our service providers may collect technical and usage information, including your IP address, browser type and version, device type, operating system, referring and exit pages, pages viewed, dates and times of visits, and approximate location derived from your IP address. We collect this information using cookies, pixels, log files, and similar technologies (see Section 4).
2.3 Information from third parties
We may receive information about you from analytics providers, social media platforms (if you interact with our pages or content), search engines, and business partners, in each case subject to their own privacy practices and applicable law.
2.4 Information we ask you not to send
The Site is not designed to collect Social Security numbers, driver’s license or other government ID numbers, payment card or bank account numbers, or information about your gambling activity or accounts. Please do not submit this information through the Site, including through contact forms or email.
2.5 Sensitive information
We do not intend to collect sensitive personal information, including consumer health data, through the Site. If you contact us about a personal or health-related matter, please share only what is necessary.
3. How We Use Information
We use personal information to:
• respond to your questions, requests, and inquiries;
• operate, maintain, secure, and improve the Site, including troubleshooting and analytics;
• send you communications you have requested or agreed to receive, and, where permitted by law, promotional communications about events and offers at our properties;
• evaluate employment, vendor, and business inquiries;
• comply with legal and regulatory obligations, including gaming regulatory requirements, and respond to lawful requests from authorities;
• detect, investigate, and prevent fraud, security incidents, and violations of our Terms of Use; and
• evaluate or carry out a merger, acquisition, financing, or similar business transaction.
4. Cookies and Similar Technologies
Cookies are small files placed on your device. We may use: (a) essential cookies needed for the Site to function and (b) analytics cookies that help us understand how the Site is used
You can control cookies through your browser settings and, where offered, our cookie banner or preference tool. Blocking some cookies may affect how the Site works.
5. How We Disclose Information
We may disclose
• Service providers that help us run the Site and our business, such as hosting, IT and security, analytics, email and text messaging, and professional advisors, who may use the information only to provide services to us.
• Affiliates, including NGG’s cardroom operating entities, for purposes consistent with this Policy.
• Regulators, law enforcement, and other parties as required or permitted by law, including the Washington State Gambling Commission and federal authorities, to comply with legal process or regulatory requirements, or to protect the rights, property, and safety of NGG, our patrons and employees, or others.
• Successors in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets.
• Others with your consent or at your direction.
6. Marketing Communications
Email. You can opt out of marketing emails at any time using the unsubscribe link in the message or by contacting us. Text messages. If we offer text alerts, we will send them only after you opt in. Reply STOP to cancel or HELP for help. Message and data rates may apply. Consent to receive texts is not a condition of any purchase or of entering our properties. We may still send you non-promotional messages, such as responses to your inquiries.
7. Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Policy, including to satisfy legal, tax, regulatory, accounting, and dispute-resolution requirements. Some records connected to our gaming operations are subject to mandatory retention periods under state and federal law. When information is no longer needed, we delete or de-identify it.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we are required by law to notify you of a security incident, we will do so.
9. Your Privacy Choices and State Privacy Rights
Depending on where you live, you may have rights regarding your personal information. This Section applies to the extent applicable state law applies to NGG.
• Rights. These may include the right to know what personal information we collect, use, and disclose; to access and obtain a copy of it; to correct inaccurate information; to delete it; to opt out of the sale or sharing of personal information or its use for targeted advertising; and to not be discriminated against for exercising your rights.
• How to exercise them. Email us at contact@norwestgaminggroup.com or write to the address in Section 14. We may need to verify your identity before acting, and you may use an authorized agent where the law allows. We may deny requests as permitted by law, for example where the information is needed to comply with gaming or anti-money-laundering requirements.
10. Children’s Privacy
The Site is intended for adults 18 years of age or older. We do not knowingly collect personal information from anyone under 18, and we do not direct the Site to children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.
11. Third-Party Links and Social Media
The Site may link to third-party websites and social media pages. We do not control and are not responsible for their content or privacy practices. Please review their policies before providing information.
12. Users Outside the United States
The Site is operated in and directed to users in the United States. If you access it from elsewhere, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your location.
13. Changes to This Policy
We may update this Policy from time to time. The “Last Updated” date above shows when it was last revised. Changes take effect when posted. If we make material changes, we will provide additional notice where required by law.
14. Contact Us
Norwest Gaming Group, LLC
Attn: Privacy / Legal Department
19222 International Blvd, SeaTac, WA 98188
Email: contact@norwestgaminggroup.com
Phone: (425) 648-1785